1. Introduction
SSL VPS LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including domain registration, web hosting, SSL certificates, and related services.
We are registered in England and Wales and our registered address is 297 Coventry Beake Ave, CV6 3BA, United Kingdom.
2. Information We Collect
We may collect the following types of information:
- Account information (name, email address, phone number)
- Payment information (processed securely via our payment providers)
- Domain registration data (required by ICANN and shared with registries)
- Technical data (IP addresses, browser type, operating system)
- Usage data (pages visited, features used, support interactions)
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process domain registrations and renewals
- Send service-related communications
- Process payments and manage billing
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Legal Basis (UK GDPR)
We process your data under the following legal bases:
- Contract: Processing necessary to fulfil our service agreement with you
- Legitimate Interest: Improving our services, fraud prevention, and security
- Consent: Marketing communications (you can opt out at any time)
- Legal Obligation: Compliance with ICANN rules, tax laws, and regulatory requirements
5. Data Sharing
We may share your information with:
- ICANN-accredited registries (required for domain registration)
- Payment processors (for transaction handling)
- Infrastructure providers (for hosting and service delivery)
We do not sell your personal data to third parties.
6. International Transfers
Some of our service providers may be located outside the UK. Where data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where required.
7. Data Retention
We retain your data for as long as necessary to provide our services:
- Active accounts: duration of service plus 30 days
- Payment records: 7 years (legal requirement)
- Server logs: 90 days
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Request data portability
- Object to processing
- File a complaint with the ICO
9. Cookies
We use cookies to improve your experience. For full details, please see our Cookie Policy.
10. Security
We implement industry-standard security measures including TLS encryption, access controls, and regular security audits to protect your data.
11. Children
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or through our services.
13. Contact Us
For any questions about this Privacy Policy, please contact us:
Email: contact@sslvps.com
Phone/WhatsApp: +44 7713904202
Address: 297 Coventry Beake Ave, CV6 3BA, United Kingdom